How Mentally Healthy Are We?

Helen Evans • December 27, 2018

This week the results of the Mental Healthy 2018 survey have been released, and iknowho were pleased to be in attendance at a breakfast discussion on the insights provided into the mental health of our industry.

 

Over 1,800 participants from Australia’s marketing, creative and media sectors completed the survey over 5 weeks throughout August and September this year, providing a well-balanced view of our mental health and wellbeing. The research was conducted in collaboration between Never Not CreativeUnLtd and Everymind to provide ‘proof-points’ in an area of growing concern to enable us to move forward. The survey utilised the Depression, Anxiety and Stress Scale (DASS) to determine levels of ‘at risk’ individuals in comparison to the national average.

 

The fact that 1,800 of us even went to the effort to complete the survey is an indicator in itself that mental health is an important issue in our industry. Results showed that 1 in 4 of those surveyed displayed severe symptoms of anxiety compared to 11% nationally, and 56% of us also showed signs of mild to severe levels of depression compared to the national average of 36% - alarming stats, but sadly not a complete surprise.

 

 

So, what were the key take-outs?

 

 

The key contributors to mental health were identified as job satisfaction, stress, hours worked and our social connections. Job satisfaction was actually found to be a key indicator of an individual's mental state, with those reporting poor job satisfaction also showing signs or poor mental health, and those with good job satisfaction demonstrating better mental health.

 

Agency vs. client side isn’t a thing - mental health doesn’t discriminate; we’re all in this together!

 

Pressure is a stressor and it’s having a negative impact on our mental health. Frustratingly most of this is the pressure is that which we put on ourselves; in an industry of ‘yes’ people, we just don’t want to let anyone down.

 

And to my favourite findings… What do those reportedly mentally healthy ones amongst us look like??

 

  • They don't come to work when sick
  • They’re close to the people they work with
  • They feel their abilities are well used at work
  • They are more focused, with fewer responsibilities
  • They’ve found good work-life balance

 

Unfortunately, the research also found that the programs already in place seem to be having little effect on improving the mental health of our industry. This could, however, be because they encourage more of us to be open about our problems, or that the programs are only really in their infancy, yet to create an impact.

 

 

Ok, what’s next?

 

 

Firstly it’s important to point out that one size does not fit all when it comes to mental health!

 

Changing the conversation at work to one of job satisfaction rather than mental health has been identified as a great way to start improving the mental health of our industry. Not only is this a more comfortable topic, but as mentioned, research shows that job satisfaction is a key indicator of mental health. Taking steps to increase job satisfaction may come from leadership in the form of a well-defined job, clearly identified responsibilities and the provision of adequate resources to succeed. Equally, support and appreciation given to employees goes a long way.

 

Shift your perspective by changing what you brag about. Currently too much of what we talk about covers how hard we’re working, how late we’re stuck at our desks and how busy our schedule is. With words such as ‘burnout’, ‘isolation’ and ‘stress’ commonplace, have we created a culture in which this is the norm? How about encouraging balance by talking more about life outside of work, and if we must discuss work, how about focusing in the wins we’ve had?

 

Another aspect of our industry which has come to be the norm is the long hours worked. Why not instead reward your team for leaving on time and remind them that life is more important than work! A different perspective to this ‘balance is often needed, and studies show that staff with positive work/life balance are more productive whilst at work.

 

Finally, something I personally was drawn to was the concept of work-life boundaries. For example, removing any expectations that you should be contactable 24/7. In an industry that never sleeps, we can often be drawn into late night emailing, but this really isn’t ideal. Why not put a delay on sending that middle-of-the-night email so your colleague can come to the table fresh in the morning, during work hours rather than whatever time your idea strikes? With flexible working arrangements, it’s a given that different members of the team will be online at different times, perhaps in different time zones, but the expectation should be clear from the top that an immediate reply isn't always necessary.

 

 

For more information on Mentally Healthy 2018, visit Never Not Creative.

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I started my career at a boutique indie agency in Ireland where I got invaluable hands-on experience running my own accounts and pitching for new business quite early on. From here, I made the move to Droga5 in Dublin working on some of the agency’s largest clients. Whilst at Droga5, I went through a career crossroads moment where I was debating becoming a planner and actually spent 6 months working in the strategy department which I absolutely loved. This stint in strategy taught me invaluable skills that I use in my role everyday. Ultimately, I decided to stay in account management (if you hadn’t guessed!) as I couldn’t shake the curiosity of seeing the whole process come to life and the ability to really influence the work in all phases, beyond just what I touched in strat. It sounds cliché but I’m also a real people person and I thrive off building relationships. 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Personally, it was such a lovely moment to be recognised amongst such a talented group of people who have come from different backgrounds and corners of the globe. Having diversity in career paths and experience is so important for our industry to bring fresh perspectives and thinking – it only benefits the work, the people who make it and the people who see it. It was actually this time last year, seeing the finalists and the stories from past winners that inspired me to enter - I turn 30 this year so I figured if not now, when! What did you learn throughout the process of applying and what advice would you give to others looking to participate next year? Also, how did your agency help to support you in the process? I really enjoyed the process of applying and the moment of reflection it gave me on my career to date. So often I’m looking ahead to the next thing and don’t take the time to reflect on what I have achieved already. As someone who can be very hard on themselves, it was a really eye-opening and rewarding process to take part in. The 3 pieces of advice I would give to others looking to participate next year would be: 1: Think about the narrative you want to land from the start and how you weave that narrative through your response to the questions and constantly re-enforcing your point. 2: For me, it helped to get everything down on paper and then treat it as a bit of a creative review to condense and tighten (my first draft was 9 minutes long!) 3: Lean on those around you for their advice and point of view, you can get stuck in your own head when it comes to the submission, so it’s good to have those around you to offer that fresh perspective. I work with some very talented people who were extremely generous with their time not only offering me their advice and feedback but also their videography and editing skills to give my submission that final polish – it takes a village! There is no doubt that being a finalist helps elevate your profile, what other benefits do you see from being shortlisted and are there any other awards in your sights for the future? Not being from here it can be a little bit harder to “break into the industry” and make a name for yourself, as an expat I have found it hugely beneficial in that respect. Even this opportunity from the team at iknowho to do this profile piece has been really valuable and a great privilege that I don’t take for granted. In terms of personal awards, there’s nothing specific that I have my sights set on in the immediate, but I am open to whatever opportunities come my way. Forbes 30U30 would be a good one but I would want to get busy! What’s next for you, where do you see yourself in five years? Anyone who knows me has heard me say I want to be on that stage in Cannes.. so hopefully that will have happened. With the world we’re living in right now and the constant conversation around the value of creativity (which I believe is not only monetary, but also the value it provides to society) I’m driven by the opportunity to create something that people really connect with and makes a lasting impression in the world.. whether that’s as simple as just making people smile or changing societal behaviour for good - the pursuit of that is what drives me. I’m energised by working with likeminded people who share my ambition but not always a similar point of view. I love the process of sharing those different points of views and different ways of thinking and what brings to fruition. That to me is what makes the industry we work in so interesting and one I love being a part of. 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