What 20 years of recruiting leaders in the marketing industry has taught me

Dene Gambotto • December 28, 2020

At iknowho, we know how important it is to hire the best leaders into your marketing teams. Below I've shared some advice from what I've learnt during my years working in the marketing recruitment industry where I've had the pleasure to work with clients to find great marketing leaders for their businesses.


The first and most valuable step of any recruitment process is to develop a solid brief – starting with the ‘who’ you are looking for. What skills, background and style will candidates have? Then work to develop the ‘how’ you are going to recruit them… as not all searches are alike. 


When recruiting leaders into your business the ‘how’ is crucial! How will you search and attract this talent – what are they looking for in their next role? 

Then how will you screen them? It’s this part of the process that I love the most… it’s the getting to know someone to ensure that the ‘fit’ is right. I often say to hiring managers… we both know that candidate X can do the role BUT is it the right move for them? Will it engage them, are the company values aligned with their personal values? 


What I know works when hiring leaders into a business​

Hire slowly

If you’re looking to recruit a leader within your business take your time to get to know the person. Meet them in multiple environments and involve your peers in the process.


In a talk I recently attended Simon Sinek likened it to inviting a new member to your family…. he suggested to take the time to share a meal. Do something social together so that you can get to know them as a human being. Everyone will put on their ‘best’ in a workplace interview scenario… but you want to get to know who they really are. 


This will allow you to gain an insight into their personal values. Are their values aligned to yours and that of the organisation? If not, then do not proceed. Whilst they may have the right CV or skills – if they are not aligned to your values it will not work out in the long term.


Always look for EQ and EI over IQ

I know it makes sense but it’s easy to be swayed by a brilliant mind! We all know that truly great leaders have high EQ and EI… and we need to look for this during the interview process. EQ relates to how well they can build rapport and trust, as well as how well they understand people. 


Pay attention to how the candidate treats people ‘who do not matter’ in the interview process such as receptionist or those support staff who manage the process. During the interview look for their ability to listen instead of waiting to speak.


Don't just ask the generic interview questions!

And some of my favourite interview questions from some rather clever people;


- “I hate surprises… tell me about something could happen so I’m not surprised…” Simon Sinek


- “Who is on your team? Tell me about them…” Jim Ayres, Amway. It may seem odd, but if you’re a leader and you know [the answers], it’s a good indicator that you have emotional intelligence.


- “What didn't you get a chance to include on your résumé?” Richard Branson, Virgin Group.  This will help you to get to know them, what makes them tick and who they are outside of work.


For more advice on how to recruit at all levels of your business, or if you are looking for help to find top talent, feel free to reach out to me anytime for a confidential chat dene@iknowho.com.au


Are you looking for a new agency or client-side marketing role? Check out our jobs page to see our available roles.

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Personally, it was such a lovely moment to be recognised amongst such a talented group of people who have come from different backgrounds and corners of the globe. Having diversity in career paths and experience is so important for our industry to bring fresh perspectives and thinking – it only benefits the work, the people who make it and the people who see it. It was actually this time last year, seeing the finalists and the stories from past winners that inspired me to enter - I turn 30 this year so I figured if not now, when! What did you learn throughout the process of applying and what advice would you give to others looking to participate next year? Also, how did your agency help to support you in the process? I really enjoyed the process of applying and the moment of reflection it gave me on my career to date. So often I’m looking ahead to the next thing and don’t take the time to reflect on what I have achieved already. As someone who can be very hard on themselves, it was a really eye-opening and rewarding process to take part in. The 3 pieces of advice I would give to others looking to participate next year would be: 1: Think about the narrative you want to land from the start and how you weave that narrative through your response to the questions and constantly re-enforcing your point. 2: For me, it helped to get everything down on paper and then treat it as a bit of a creative review to condense and tighten (my first draft was 9 minutes long!) 3: Lean on those around you for their advice and point of view, you can get stuck in your own head when it comes to the submission, so it’s good to have those around you to offer that fresh perspective. I work with some very talented people who were extremely generous with their time not only offering me their advice and feedback but also their videography and editing skills to give my submission that final polish – it takes a village! There is no doubt that being a finalist helps elevate your profile, what other benefits do you see from being shortlisted and are there any other awards in your sights for the future? Not being from here it can be a little bit harder to “break into the industry” and make a name for yourself, as an expat I have found it hugely beneficial in that respect. Even this opportunity from the team at iknowho to do this profile piece has been really valuable and a great privilege that I don’t take for granted. In terms of personal awards, there’s nothing specific that I have my sights set on in the immediate, but I am open to whatever opportunities come my way. Forbes 30U30 would be a good one but I would want to get busy! What’s next for you, where do you see yourself in five years? Anyone who knows me has heard me say I want to be on that stage in Cannes.. so hopefully that will have happened. With the world we’re living in right now and the constant conversation around the value of creativity (which I believe is not only monetary, but also the value it provides to society) I’m driven by the opportunity to create something that people really connect with and makes a lasting impression in the world.. whether that’s as simple as just making people smile or changing societal behaviour for good - the pursuit of that is what drives me. I’m energised by working with likeminded people who share my ambition but not always a similar point of view. I love the process of sharing those different points of views and different ways of thinking and what brings to fruition. That to me is what makes the industry we work in so interesting and one I love being a part of. 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